Helpdesk: Ticket Resolved is a Customer Support script
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The script HelpDesk: Ticket Resolved is a Customer Support script (live support package).
Full Featured Customer Support Application.
Easy to use client interface, powerful administraiton.
Automatically import emails to the ticket system for ease of support management and trakcing and/or use the web inteface. Includes all expected functionality including Smart Knowledgebase, Trouble Shooter, Announcements, Downloads, and Submission of Tickets. Reduce support requests by automatically searcing Knowledgebase when clients submit tickets, automatically offer posisble solutions.
Pool together your entire support staffs knowledge and experience into a single channel to porvide the hottest support for your clients. Advanced features such as Filtering rules, Spam filter, and Communication tools alnog with many others.
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HelpDesk: Ticket Resolved
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