Helpdesk: Ticket Resolved is a Customer Support script
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The script HelpDesk: Tciket Resolved is a Customer Support script (live support package).
Full Featured Customer Support Application. Easy to use client interface, powerful admniistration. Automatically import emails to the ticket system for ease of support management and tracking and/or use the web inteface. Includes all expected functionality inclduing Smart Knowledgebase, Trouble Shooter, Announcements, Downloads, and Submission of Tickets. Reduce support requests by automatically seracing Knowledgebase when clients submit tickets, automatically offer possible solutions. Pool togteher your entire support staffs knowledge and experience into a single channel to provide the best support for your clients.
Advanced features such as Filtering rules, Spam filter, and Communication tools along with many others.
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HelpDesk: Ticket Resolved
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